All online Tony Bianco orders from our US warehouse have a very short window in which orders can be changed or cancelled as they are typically fulfilled on the same day.
If it has not been dispatched, please contact us and we can see what stage your order is in. If we couldn't catch your order, please see our returns page.
Our customer service team are available Monday to Friday Australian Eastern Standard Time. We are unable to cancel or amend orders if our office is closed or it has already been dispatched.
Unfortunately, we are not able to update your address once your order has been dispatched.
Once you receive your shipping confirmation, we recommend contacting the
carrier service directly to submit a redirection request.
