We are sorry to hear that your order was not to our normal high standard.
Please note that Sale and Final Sale Items may not come in a new condition. Only Sale and Final Sale Items with a major manufacturing fault can be returned for a refund.
If you believe your item to be faulty/damaged or you have received the wrong item, please lodge your faulty return here. You will need to upload a photo and be specific about the fault/issue.
We will accept returns on any faulty merchandise within a reasonable time frame and after assessment by one of our product experts.
If you purchased through another retailer or stockist, such as Revolve, please contact their customer service team directly.